How far is StepHouse from Francisco de Vitoria University?
The UFV campus is about a 5- to 10-minute drive from the residence (about 3 km), or about a 15-minute bus ride. It is one of the universities with the most direct access from StepHouse Pozuelo.
Are there UFV students living in the residence hall?
Yes. The residence hall is home to many students from Francisco de Vitoria University, creating a diverse environment where it’s easy to get along, share experiences, and enjoy campus life.
Which UFV programs are closest to StepHouse?
From StepHouse, you have easy access to UFV’s schools, which offer bachelor’s and master’s degrees in fields such as Law, Business and Government, Education, Health Sciences, Experimental Sciences, Engineering, Architecture, and Communication, among others.
Can I reserve a spot at StepHouse before being admitted to Francisco de Vitoria University?
Yes, you can reserve your room even if you’re still waiting for admission to UFV. We offer flexible terms: if you ultimately don’t get a spot, the reservation fee and deposit will be refunded according to applicable terms and conditions.

Now, this is about SEO from the University of Girona

All utilities (water, electricity, internet), access to common areas such as coworking spaces, gym, and terraces, all annual events and activities, and private areas that can be reserved.

Is there a laundry service?
Yes, with an app to easily manage your laundry.

Are there spaces for studying or working in groups or quietly?
Yes! We have coworking areas and private study rooms so you can find the perfect environment for your needs. In addition, most residences have a spacious room for presentations or group work.

Are visitors allowed?
Of course, as long as the rules of coexistence are respected. Check with reception for the conditions for overnight stays for guests.

What security measures do you have in place?
24/7 CCTV surveillance, electronic card access, and security personnel.

What if I don't know yet whether I'll be attending Francisco de Vitoria University?
You can reserve your room in advance while you wait for your admission confirmation. If you ultimately do not secure a spot at UFV, we will refund your reservation fee and deposit in accordance with the applicable terms and conditions.

How can I book a room?
Through our website or by contacting our team.

Can I choose my room?
As long as rooms are available, you can choose the one that best suits you. You can do this through our website or by speaking directly with our team, who will assist you throughout the process.

Do I have to pay anything to secure my room?
Yes. In order to reserve your room before they sell out, a deposit is required. Check with the residence for more details.

What happens if I am not accepted into university?
Don't worry, we will refund your deposit if you do not get a place.

When should I pay the deposit?
After reserving your place, you will receive an email asking you for the information necessary to formalize your contract and pay the security deposit. You will have five days to make this payment and complete the required information. This amount will be refunded at the end of your stay. Please consult the refund conditions.

What do I need to bring when I move in?
Everything is ready for you: furniture and a fully equipped kitchen with oven/microwave, refrigerator, and more. Just bring your personal belongings and you're all set!

What kinds of events and activities are organized?
From workshops and talks to sports activities, trips, and social events, we offer an annual calendar designed to foster community and learning. And of course, we take our guests’ tastes and interests into account to tailor these events to them.

How can I manage my mail and packages?
We have a reception system where you can pick up your letters and packages at set times.

What is not allowed?
For safety reasons, heaters, additional appliances, and personal furniture are not allowed.

Can I stay for just one semester or during the summer?
Of course. We offer semester-long stays and summer stays. Check availability with our team.

What happens if I want to cancel my contract?
Cancellations will be accepted only when duly justified. Justified reasons include, but are not limited to: dismissal or a substantial change in the financial sponsor’s employment status; failure to be admitted to or inability to attend college; academic or personal changes due to force majeure; medical emergencies; or other circumstances supported by documentation.

Cancellations must be notified by email as soon as possible. Once the request has been approved, the refund will be processed within 30 days of the date of notification.

What type of license does this establishment have?
It has an aparthotel license. License number 59011644923