StepHouse
San Sebastián Portuetxe
San Sebastián Portuetxe
Book now
StepHouse is for students like you
A brand-new residence located just steps away from the main universities and surrounded by a natural environment. It features unique spaces designed for you to enjoy with fellow students.
StepHouse is the place where you can focus on your personal growth while sharing unforgettable moments with people from different places, creating memories that will last a lifetime. Ready to start the best experience of your life?
Residences 10
Coworking
Swimming Pool
Terrace Chill Out
Gym
Private Lounges
Cinema
Social Room
Parking
Laundry Facilities
Living room
See all
Coworking
Swimming Pool
Terrace Chill Out
Gym
Private Lounges
Cinema
Social Room
Parking
Laundry Facilities
Living room
Location
Experience San Sebastián from an unbeatable
location
Our residence is located in the Antiguo neighborhood, one of the most sought-after areas in San Sebastián. With Ondarreta Beach less than a 15-minute walk away, you can enjoy its beauty and picturesque coastal walks whenever you like.
Additionally, the main universities are just a 15-minute walk from the residence, making daily commuting effortless. The area offers everything you need: cozy cafés, local restaurants, shops, and spaces to unwind, all with excellent connections to the rest of the city.
Locations of interest
15 ́
5'
UPV Faculty of Psychology
20'
12'
UPV Faculty of Computer Science and Law
18'
10'
Engineering University of Navarra
10'
25'
Deusto University
20'
12'
Polytechnic School
6'
12'
Technical School of Architecture
15'
25'
Train station (AVE)
15 ́
5'
UPV Faculty of Psychology
20'
12'
UPV Faculty of Computer Science and Law
18'
10'
Engineering University of Navarra
10'
25'
Deusto University
20'
12'
Polytechnic School
6'
12'
Technical School of Architecture
15'
25'
Train station (AVE)
1
Choose your residence
2
Choose your room category
3
Indicate the duration of your stay
4
Register and complete your profile
5
Within 72 hours, we will send the contract for your signature
1
Choose your residence
2
Choose your room category
3
Indicate the duration of your stay
4
Register and complete your profile
5
Within 72 hours, we will send the contract for your signature
FAQs
1. Services and Facilities
What does my stay include?
All utilities (water, electricity, internet), access to common areas such as coworking spaces, gym, and terraces, all annual events (with exclusive perks for residents) plus access to private areas.
Is there laundry service?
Yes, with an app to easily manage your laundry.
Are there spaces for group study or quiet study?
Yes! We have coworking areas and private study rooms so you can find the perfect environment based on your needs. Additionally, most residences have a spacious room for presentations or group work.
Is it allowed to have visitors?
Of course, as long as the house rules are respected. Check at reception for the specific guest policy of your residence.
What safety measures are in place?
24/7 CCTV surveillance, electronic card access, and security staff.
2. Booking Process
¿How can I book a room?
Through our website or by contacting our team.
Can I choose my room?
As long as there’s availability, you can choose the room that best suits you. You can do this through our website or by speaking directly with our team, who will guide you throughout the process.
Do I need to pay anything to secure my room?
Yes. To reserve your room before they run out, a deposit is required. Check with the residence for more details.
What happens if I’m not accepted into the university?
Don’t worry, we’ll refund the deposit if you don’t get a spot at the university.
When do I need to pay the deposit?
Once you’ve booked your spot, you’ll receive an email asking for the information we need to draw up your contract and pay the security deposit. You’ll have five days to make the payment and send over the required details. The deposit will be refunded at the end of your stay, please check the refund conditions for more info.
3. Move-in and Daily Life
What do I need to bring when I move in?
Everything is ready for you: furniture and a fully equipped kitchen with an oven/microwave, refrigerator, and more. Just bring your personal items and you’re all set!
What type of events and activities are organized?
From workshops and talks to sports activities, trips, and social events, we offer an annual calendar designed to foster community and learning. And of course, we take into account the interests and concerns of our residents to tailor these events to them.
How can I manage my mail and packages?
We have a reception system where you can pick up your letters and packages during set hours.
What is not allowed?
For safety reasons, heaters, additional appliances, and personal furniture are not allowed.
4. Stays and Policies
Can I stay for just one semester or during the summer?
Of course. We offer semester stays and summer periods. Check availability with our team.
What happens if I want to cancel my contract?
Cancellations are accepted if they are justified: non-admission to the university (first choice), visa denial, not passing the entrance exam, or waiting for cutoff marks (subject to availability). Cancellations must be notified by email as soon as possible, and the refund will be processed within 30 days of notification.