Pamplona Monjardín
















Our new residence is located in a vibrant, central neighbourhood, just 10 minutes from the heart of Pamplona and with excellent connections to the university area. Everything you need is right nearby: supermarkets, cafés, gyms, public transport, and much more.
It’s a space designed for you to explore the city, meet people from different backgrounds, and discover yourself in this new chapter. With modern facilities that have it all, StepHouse is much more than just a place to live – it’s the starting point for experiences and memories that will shape your journey.
In the heart of Pamplona:
Live close to everything
Thanks to its excellent public transport connections, you’ll be just minutes away from both the city centre and the main universities.
A location designed to make getting around easy, living comfortable, and studying stress-free.
Our residence is strategically located in a central and safe neighbourhood of Pamplona, surrounded by the best restaurants, cafés, and everyday services.
The perfect place to live and study.










What does my stay include?
All utilities (water, electricity, internet), access to common areas such as coworking spaces, gym, and terraces, all annual events (with exclusive perks for residents) plus access to private areas.
Is there laundry service?
Yes, with an app to easily manage your laundry.
Are there spaces for group study or quiet study?
Yes! We have coworking areas and private study rooms so you can find the perfect environment based on your needs. Additionally, most residences have a spacious room for presentations or group work.
Is it allowed to have visitors?
Of course, as long as the house rules are respected. Check at reception for the specific guest policy of your residence.
What safety measures are in place?
24/7 CCTV surveillance, electronic card access, and security staff.
¿How can I book a room?
Through our website or by contacting our team.
Can I choose my room?
As long as there’s availability, you can choose the room that best suits you. You can do this through our website or by speaking directly with our team, who will guide you throughout the process.
Do I need to pay anything to secure my room?
Yes. To reserve your room before they run out, a deposit is required. Check with the residence for more details.
What happens if I’m not accepted into the university?
Don’t worry, we’ll refund the deposit if you don’t get a spot at the university.
When do I need to pay the deposit?
Once you’ve booked your spot, you’ll receive an email asking for the information we need to draw up your contract and pay the security deposit. You’ll have five days to make the payment and send over the required details. The deposit will be refunded at the end of your stay, please check the refund conditions for more info.
What do I need to bring when I move in?
Everything is ready for you: furniture and a fully equipped kitchen with an oven/microwave, refrigerator, and more. Just bring your personal items and you’re all set!
What type of events and activities are organized?
From workshops and talks to sports activities, trips, and social events, we offer an annual calendar designed to foster community and learning. And of course, we take into account the interests and concerns of our residents to tailor these events to them.
How can I manage my mail and packages?
We have a reception system where you can pick up your letters and packages during set hours.
What is not allowed?
For safety reasons, heaters, additional appliances, and personal furniture are not allowed.
Can I stay for just one semester or during the summer?
Of course. We offer semester stays and summer periods. Check availability with our team.
What happens if I want to cancel my contract?
Cancellations are accepted if they are justified: non-admission to the university (first choice), visa denial, not passing the entrance exam, or waiting for cutoff marks (subject to availability). Cancellations must be notified by email as soon as possible, and the refund will be processed within 30 days of notification.