StepHouse
Pozuelo Europa
Pozuelo Europa
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StepHouse is for students like you
For those who seek to live an experience without limits—discovering, connecting, and exploring. Located in one of Madrid’s most exclusive areas, next to Avenida de Europa, our residence offers an incredible atmosphere both inside and out.
With unique facilities and a spectacular rooftop to enjoy with friends, StepHouse is designed for you to make the most of your university years. Ready to start the best experience of your life?
Women
Women
63%
Men
Men
37%
Average age
(17 to 24 years old)
Average age
(17 to 24 years old)
19
Where do they study?
Others(33%)
ESIC(25%)
Francisco de Vitoria (UFV)(19%)
Complutense Univ.(15%)
CEU San Pablo(4%)
Camilo José Cela Univ.(3%)
33%
25%
19%
15%
4%
3%
Amenities 12
Coworking
Swimming Pool
Terrace Chill Out
Padel Court
Rooftop
Private Lounges
Cinema
Social Room
Parking
Laundry Facilities
24/7 Security
Athletics Track
See all
Coworking
Swimming Pool
Terrace Chill Out
Padel Court
Rooftop
Private Lounges
Cinema
Social Room
Parking
Laundry Facilities
24/7 Security
Athletics Track
Location
Next to the
Shopping Centre
El Zielo de Pozuelo
Surrounded by shopping centres and residential areas, it offers all the amenities to ensure the comfort of its residents. StepHouse Pozuelo provides easy access to central Madrid, Avenida de Europa inPozuelo, the Finca de Boadilla, and the Santander Bank Financial City. It is also close to Complutense University and other institutions such as ESIC and CEU San Pablo.
Locations of interest
4'
Business District Av. Europa
15'
3'
Complutense Uni. (Somosaguas)
10'
30'
Hospital Montepríncipe Uni.
7'
ESIC
7'
Polytechnic University (Moncloa)
5'
IESE Business School
9'
Le Cordon Bleu
6'
Medical Practice Group
10'
30'
Pontificia Comillas University
10'
30'
Antonio de Nebrija University
10'
30'
CEU San Pablo University
12'
30'
Rey Juan Carlos Uni. (Alarcón)
10'
ESCP Europe Business School
4'
Business District Av. Europa
15'
3'
Complutense Uni. (Somosaguas)
10'
30'
Hospital Montepríncipe Uni.
7'
ESIC
7'
Polytechnic University (Moncloa)
5'
IESE Business School
9'
Le Cordon Bleu
6'
Medical Practice Group
10'
30'
Pontificia Comillas University
10'
30'
Antonio de Nebrija University
10'
30'
CEU San Pablo University
12'
30'
Rey Juan Carlos Uni. (Alarcón)
10'
ESCP Europe Business School
1
Choose your residence
2
Choose your room category
3
Indicate the duration of your stay
4
Register and complete your profile
5
Within 72 hours, we will send the contract for your signature
1
Choose your residence
2
Choose your room category
3
Indicate the duration of your stay
4
Register and complete your profile
5
Within 72 hours, we will send the contract for your signature
FAQs
1. Services and Facilities
What does my stay include?
All utilities (water, electricity, internet), access to common areas such as coworking spaces, gym, and terraces, all annual events (with exclusive perks for residents) plus access to private areas.
Is there laundry service?
Yes, with an app to easily manage your laundry.
Are there spaces for group study or quiet study?
Yes! We have coworking areas and private study rooms so you can find the perfect environment based on your needs. Additionally, most residences have a spacious room for presentations or group work.
Is it allowed to have visitors?
Of course, as long as the house rules are respected. Check at reception for the specific guest policy of your residence.
What safety measures are in place?
24/7 CCTV surveillance, electronic card access, and security staff.
2. Booking Process
¿How can I book a room?
Through our website or by contacting our team.
Can I choose my room?
As long as there’s availability, you can choose the room that best suits you. You can do this through our website or by speaking directly with our team, who will guide you throughout the process.
Do I need to pay anything to secure my room?
Yes. To reserve your room before they run out, a deposit is required. Check with the residence for more details.
What happens if I’m not accepted into the university?
Don’t worry, we’ll refund the deposit if you don’t get a spot at the university.
When do I need to pay the deposit?
Once you’ve booked your spot, you’ll receive an email asking for the information we need to draw up your contract and pay the security deposit. You’ll have five days to make the payment and send over the required details. The deposit will be refunded at the end of your stay, please check the refund conditions for more info.
3. Move-in and Daily Life
What do I need to bring when I move in?
Everything is ready for you: furniture and a fully equipped kitchen with an oven/microwave, refrigerator, and more. Just bring your personal items and you’re all set!
What type of events and activities are organized?
From workshops and talks to sports activities, trips, and social events, we offer an annual calendar designed to foster community and learning. And of course, we take into account the interests and concerns of our residents to tailor these events to them.
How can I manage my mail and packages?
We have a reception system where you can pick up your letters and packages during set hours.
What is not allowed?
For safety reasons, heaters, additional appliances, and personal furniture are not allowed.
4. Stays and Policies
Can I stay for just one semester or during the summer?
Of course. We offer semester stays and summer periods. Check availability with our team.
What happens if I want to cancel my contract?
Cancellations are accepted if they are justified: non-admission to the university (first choice), visa denial, not passing the entrance exam, or waiting for cutoff marks (subject to availability). Cancellations must be notified by email as soon as possible, and the refund will be processed within 30 days of notification.